TruIntel-AI uses AI to score 100% of your sales calls, deliver specific coaching insights, and give managers a real-time view of team performance — so no opportunity gets missed.
See How It WorksCustomer Sentiment
Weekly Calls
Call Categories
How It Works
Four steps that turn every phone conversation into actionable sales intelligence.
Surface what matters
Automatically flag urgent calls, at-risk deals, and frustrated customers. Red, yellow, green — your team knows exactly where to focus.
Actionable, not generic
Get insights like "Rep interrupts during price discussion" or "Missed upsell on F&I" — not vague sentiment scores.
Structured summaries
Every call gets a breakdown: Outcome, Customer Intent, Problems Identified, and Next Steps — ready for your CRM.
Built for managers
Dashboards designed for sales managers, not data engineers. See your team's performance at a glance, take action in seconds.
Inside the Platform
Real dashboards, real insights — built for the way sales teams actually work.
Call Scoring
Every call gets scored across 6 skill areas. Managers see exactly where reps excel and where they need help — no guessing.
Call Scoring Breakdown
Sales DivisionAI Coaching
Specific, actionable recommendations tied to real call moments. Not “be more empathetic” — but “you interrupted 3 times during pricing.”
AI Coaching Insights
3 newRep interrupts during price discussion
Agent cut off the customer 3 times when pricing was discussed. Let customers finish before responding.
Missed upsell on F&I products
Customer asked about extended warranties but agent didn't mention available F&I packages.
Strong rapport building
Agent used the customer's name 5 times and mirrored their tone effectively. Keep it up.
Call Summaries
Every call generates a structured breakdown: Outcome, Intent, Problems, and Next Steps. Paste it right into your CRM.
Structured Call Summary
Outcome
Customer scheduled test drive for Saturday. Deposit discussed but not taken — waiting on financing approval.
Customer Intent
Looking for a 24ft enclosed trailer for car hauling. Budget $18-22k. Needs by end of month.
Problems Identified
Rep didn't confirm tow vehicle specs. Pricing was vague — customer asked twice for a total.
Next Steps
Follow up Wednesday with financing details. Confirm tow vehicle weight ratings before appointment.
Skill Analysis
Radar charts show skill gaps at a glance. Compare divisions, track improvement over time, and know exactly where to invest in training.
Skill Gap Analysis
Sales DivisionRep Performance
Rank agents by quality score, track call volume, and spot trends. The leaderboard keeps your team motivated and accountable.
Agent Leaderboard
This MonthJessica Torres
142 calls
88
+4
Mike Chen
128 calls
84
+7
Sarah Johnson
135 calls
81
+2
David Park
119 calls
76
-1
Lisa Adams
108 calls
72
+3
Features
Purpose-built call intelligence tools that actually move the needle.
Instantly see which calls need attention. Red flags surface frustrated customers and at-risk deals, yellow highlights follow-up opportunities, green confirms handled calls.
TruIntel-AI identifies specific revenue-impacting behaviors — missed trade-in mentions, pricing hesitation, failed appointment sets.
Every call auto-generates Outcome, Customer Intent, Problems Identified, and Next Steps. Paste-ready for your CRM.
Compare reps side by side. Track appointment set rates, objection handling, talk-to-listen ratios, and improvement over time.
Get notified the moment a high-value call goes sideways. Set up custom alerts for at-risk deals, frustrated customers, or missed opportunities.
Track department-wide trends, drill into individual reps, and spot patterns — all from a dashboard built for sales managers.
Every missed insight is a missed sale. Log in to see what your calls are telling you.